BabyWellMD, Inc. d/b/a uplitMD
Last Updated: April 2026
These Terms of Service (“Terms”) govern your access to and use of uplitMD’s websites, guides, video streaming services, and related features offered through our website and any mobile, desktop, or TV applications (collectively, the “Services”). The Services are operated by BabyWellMD, Inc. d/b/a uplitMD (“uplitMD,” “Company,” “we,” “us,” or “our”).
BY ACCESSING OR USING THE SERVICES, YOU AGREE TO THESE TERMS. If you do not agree, do not use the Services.
1. Description of the Services
The Services include streaming video and related materials (including written guides, PDFs, text, graphics, images, audio, video, links, interfaces, and software) made available by uplitMD.
We may provide features that enable users to submit general questions or comments for editorial planning and product improvement. We do not provide individualized responses or personalized medical advice through the Services.
2. Educational Use Only; No Medical Advice
uplitMD is a subscription-based educational platform providing informational content developed with practicing pediatricians.
The Services are for informational and educational purposes only and are not medical or healthcare services. uplitMD:
Always seek the advice of your pediatrician or other qualified healthcare professional with any questions you may have regarding a medical condition. If you think you or your child may be experiencing a medical emergency, call 911 (or your local emergency number) immediately.
3. Eligibility and Geographic Availability
3.1 Age Requirements
If you are a parent or guardian and permit a minor to use your account, you are responsible for that minor’s activity.
3.2 Availability by Location
We make no representation that the Services are lawful or available in all locations. If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws.
4. Changes to These Terms
We may modify these Terms at any time. Changes become effective when posted, unless stated otherwise. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.
5. Accounts; Security
You are responsible for all activity under your account and for maintaining the confidentiality of your login credentials. Notify us immediately if you suspect unauthorized access to your account.
We may suspend or terminate accounts that we believe are compromised, used fraudulently, or used in violation of these Terms.
6. Subscriptions, Billing, Auto-Renewal, and No Refunds
6.1 Subscription Plans
We may offer subscription plans, including monthly and annual recurring plans. Pricing and plan details are displayed at checkout and may change as described below.
6.2 Auto-Renewal
Subscriptions renew automatically at the end of each billing cycle unless you cancel before renewal. By subscribing, you authorize us (and our payment processors) to charge your selected payment method for recurring fees, taxes, and any other charges you authorize.
6.3 Cancellation
You may cancel at any time through your account settings (or other instructions we provide). Cancellation:
6.4 No Refund Policy
ALL PURCHASES ARE FINAL AND NON-REFUNDABLE to the fullest extent permitted by law. We do not provide refunds, prorated credits, or partial-period refunds, except where required by applicable law.
Annual plans are discounted and reflect a longer-term commitment (for example, a discount equivalent to multiple months free relative to monthly pricing).
6.5 Price Changes
We may change subscription fees or plan features from time to time. If a price change applies to your subscription, we will provide notice as required by law. Your continued subscription after the effective date constitutes acceptance of the new price.
6.6 App Store Purchases
If you purchase through Apple’s App Store or Google Play, billing and cancellations are controlled by those platforms and their terms. You must manage cancellations through your app store account, and disputes are subject to the app store’s policies.
6.7 Taxes
You are responsible for any applicable taxes, duties, or fees associated with your purchase, unless otherwise required by law.
7. User Content; Submissions; Feedback
7.1 User Content
If the Services allow you to submit comments, questions, or other content, you represent and warrant that:
Do not submit personal medical details, diagnoses, or identifying information about yourself or a child.
7.2 License You Grant to uplitMD
By submitting User Content, you grant uplitMD a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, host, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display that User Content in connection with operating, improving, marketing, and providing the Services.
7.3 Suggestions and Feedback
If you provide ideas, suggestions, or feedback, you agree we may use them without restriction or compensation to you, and without any obligation of confidentiality.
8. Acceptable Use and Prohibited Conduct
You agree to use the Services only for lawful, personal, and non-commercial purposes.
You agree not to:
We may investigate suspected violations and cooperate with law enforcement where appropriate.
9. Community Guidelines (If Applicable)
If the Services include community features (forums, comments, live chats, or similar), you agree to keep the environment respectful and safe. Harassment, hate speech, bullying, discrimination, threats, and spam are prohibited. We may remove content and suspend or terminate accounts for violations.
10. Intellectual Property; Ownership; Limited License
10.1 Ownership
The Services and all content made available through them (including all text, graphics, images, audio, video, design, look-and-feel, compilations, interfaces, software, and documentation) are owned by uplitMD or its licensors and are protected by U.S. and international intellectual property laws.
uplitMD, BabyWellMD, and related logos, names, and marks are trademarks/service marks of the Company. All other trademarks belong to their respective owners. Nothing in these Terms grants you any right to use our trademarks without our prior written permission.
10.2 Limited License to You
Subject to your compliance with these Terms, uplitMD grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your personal, non-commercial purposes.
Any use not expressly permitted is prohibited and may result in termination of your access and potential legal action.
10.3 Restrictions
You may not remove, alter, or obscure any copyright, trademark, or proprietary notices. You may not reverse engineer, decompile, or disassemble any part of the Services except to the extent such restriction is prohibited by law.
11. Software; Apps; Updates
If the Services include software or apps, we grant you a personal, limited license to use them solely as part of the Services. We may provide updates automatically. You agree not to copy, modify, distribute, lease, sell, sublicense, or create derivative works from our software except as permitted by law.
12. Third-Party Services and Links
The Services may rely on third-party providers (for example, Uscreen for video delivery, Stripe for payments, and analytics/marketing tools) and may include links to third-party websites or services. We do not control and are not responsible for third-party services, outages, interruptions, or content. Your use of third-party services may be subject to their own terms and policies.
13. Copyright Infringement (DMCA Notice)
If you believe any content on the Services infringes your copyright, please send a notice with the following information:
Send notices to: support@uplitmd.com with subject line “DMCA Notice.”
(We may designate a specific agent/address in the future and update this section accordingly.)
14. Communications; Electronic Notices
By using the Services, you consent to receive electronic communications from us, including transactional messages, account notices, and other service-related communications. You may opt out of marketing emails using the unsubscribe link, but you cannot opt out of essential service communications.
15. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, secure, or free of harmful components, or that any content is complete, accurate, or up to date.
16. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL uplitMD OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO uplitMD FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain limitations; in that case, liability is limited to the maximum extent permitted by law.
17. Indemnification
You agree to defend, indemnify, and hold harmless uplitMD and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
We may assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate.
18. Suspension and Termination
We may suspend or terminate your access to the Services at any time if we believe you violated these Terms or used the Services unlawfully or abusively. Upon termination, your license to use the Services ends. Sections that by their nature should survive termination will survive (including IP, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law).
19. Dispute Resolution; Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
19.1 Informal Resolution
Before filing a claim, you agree to contact us at support@uplitmd.tv and provide a brief description of the issue and your contact information. We will attempt to resolve the dispute informally.
19.2 Binding Arbitration
Except for disputes that qualify for small claims court or injunctive relief regarding intellectual property or unauthorized access, any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration on an individual basis.
The arbitration will be administered by a recognized arbitration provider under its applicable rules. The arbitration will take place in Boston, Massachusetts, unless the parties agree otherwise, or unless applicable law requires a different venue.
19.3 Class Action Waiver
YOU AND uplitMD AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
If this class action waiver is found unenforceable, then the arbitration agreement will be null and void only as to that portion.
(If your counsel prefers Delaware venue for arbitration to align with governing law, that can be swapped in a one-line edit.)
20. Governing Law; Venue
These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles, and applicable U.S. federal law.
To the extent any claim is permitted to proceed in court (for example, small claims, or injunctive relief), you agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware, unless applicable law requires otherwise.
21. Miscellaneous
22. Contact
BabyWellMD, Inc. d/b/a uplitMD
P.O. Box 271, Milton, Massachusetts, 02186 USA
Email: hello@uplitmd.tv
uplitMD provides educational content and general information, not medical advice. Always consult your own pediatrician or healthcare provider with questions about your child’s health.
